Organizations must make consumer service the starting point for product creation to satisfy consumer’s ever-changing needs. Learning and using human-centred approaches in a creative manner will help to solve business challenges in BFSI industry. Innovation in Business strategies by incorporating a structured design thinking format with empathy at its core is the most important aspect in today’s world for business growth. Explore new business ideas with a human centered design strategy at 2nd Edition MarketsandMarkets Design Thinking – BFSI Virtual Summit, scheduled to be held on 16th-17th June. Join us for a two-day virtual conference where business leaders will share their perspectives and insights that have enabled their organization's development and profitability.