Steven Goddard is responsible for driving the Dell Technologies Go-to-Market for Focused Accounts across EMEA. In his role, Steve meets with analysts, academics, authors and over 100 IT and Business executives each year to gain an understanding of what is happening in the IT and business ecosystem to calculate what strategic guidance and technology expertise customers require to transform their business.
In 2019, Steve was named as one of Europe’s most impactful B2B Marketing Leaders and has drawn praise from luminaries like Geoffrey A. Moore. Key to Steve’s success is taking extremely complicated topics or challenges and turning them into simple, compelling, business driven issues that drive a related outcome. As a result of his efforts organisations are able to defend core markets from attack whilst making inroads into competitive positions to exploit adjacent market opportunities whilst improving customer experience and satisfaction.
Chris Forrester is Chief Revenue Officer for The Telegraph responsible for all Advertising, Partnership and Commerce revenues. Chris joined The Telegraph in October 2017 with over 20 years’ experience from some of the industry's biggest brands, most recently as Spotify UK Manager, and a four year stint at Primesight, where he first held the position of Commercial Director. He later became Managing Director, and created a culture of success positioning the business as a thought leader and becoming renowned in the UK media market.
Abdul Hamid currently leads Transformation Services for the Oracle CX Consulting Centre of Excellence in EMEA. Oracle’s CX Transformation Services address strategic gaps and help customers adjust their processes, systems, and organisational structures to be successful in the era of integrated customer experience.
Formerly a Digital Marketing Director for an Oracle CX Customer, Abdul Hamid joined Oracle in 2014 and has provided strategic guidance to over two hundred organizations since then. With over seventeen years of experience, Abdul Hamid has held several senior roles in a variety of organizations including Gartner, the world's leading information technology research and advisory company.
Shailendra Singh (Shelly) is Chief Operating Officer of MnM and a member of its board. He focuses on global sales and client services functions, as well as commercial optimization at MarketsandMarkets. He has years of expe¬rience in global delivery and outsourcing sector in the IT/ Consulting/Analytics/Big Data sectors. Prior to MnM, he was leading the global sales, client services and commercial ef¬fectiveness functions for Mu Sigma, a unicorn company and a leading global provider of Decision Sciences and Big Data analytics solutions.
David M. Raab is founder and CEO of the Customer Data Platform Institute www.cdpinstitute.org, a vendor-neutral organization which educates marketers and technologists about customer data management. Mr. Raab named the Customer Data Platform category in 2013. As Principal at Raab Associates, Inc., he has been helping marketers to understand, find and deploy appropriate technologies since 1987. Typical projects include marketing process analysis, architecture planning, needs definition, and vendor selection. Mr. Raab also consults with industry vendors on product and business strategy.
Mr. Raab regularly speaks and teaches at conferences around the world. He has published hundreds of articles on marketing technology and is author of Marketing Performance Measurement Toolkit (Racom Books, 2009). Additional research appears regularly on his blog http://customerexperiencematrix.blogspot.com. He holds a bachelor's degree from Columbia University and MBA from the Harvard Business School. Prior to Raab Associates, he held senior marketing positions in the publishing and continuity industry.
An experienced Sales leader with more than 14 years’ experience in Solution Sales working with company such as Andor Technology; General Electric; Oracle and recently Microsoft Corporations, selling data & Artificial Intelligence solutions both on -premise and in Microsoft Azure data services. He has experience working with Multi-national organisations in adding value by streamlining processes; increasing productivity and efficiency. His industry focus is Financial services, Manufacturing; and legal.
More recently Raymond Hounon has been working with customers to develop their Digital transformation strategies by modernising their Data platform and innovating, automating business processes by leveraging new data analytics tools and Artificial intelligence solutions. The focus has typically been towards Microsoft SQL server platform and Azure data services, as companies see the growing benefits for a Cloud based delivery model to that of traditional ‘On Premise’ models. Areas of interest to Raymond Hounon are: Big Data; Cognitive services; IoT; Advanced Analytics & Artificial Intelligence
As CMO, Oliver is responsible for IFS’s global marketing and communications activities. With his team, he is on a mission to increase the company’s visibility, as well as attract and retain a loyal IFS following.
Oliver’s experience spans founding and growing start-ups, through to leadership roles at several global technology companies; he also holds an MBA from London Business School. Outside of work he enjoys spending his time with his wife, daughter and nutcase of a dog.
Paul Santilli is a 23 year veteran of Hewlett Packard Enterprise (HPE) and currently leads the HPE Worldwide (WW) Industry Intelligence & Strategy Organization for the Original Equipment Manufacturer (OEM) Solutions Business. He is a recognized thought leader in Data Analytics Modeling around Industry Intelligence, Insights and Strategy, and chairs HPE OEM Executive Customer Councils and Industry Advisory Boards globally. Paul also serves as Chairman of the Strategic Competitive Intelligence Professionals (SCIP) Board of Directors Executive Committee and is active in several advisory roles to industry conferences and forums. Paul presents worldwide on Intelligence, Innovation, and Strategy in keynote and executive audiences, and has published numerous papers in industry and academic journals related to Intelligence Modeling, Innovation, Disruption, and Strategy. Prior to HPE, Paul contributed 10 years at Apple Computer in various leadership roles around Quality, Operations and Product Development
Gordon Rawling brings 20 years of international hi-tech software and services marketing experience to his passion of understanding and connecting the business needs of customers to innovative technology solutions.
Enthused by the amazing capabilities marketing has today to truly combine marketing art and digital science. Respected industry spokesperson, keynote presenter and host. Global B2B marketing experience across the marketing mix, working successfully in diverse organizations and cultures including time spent leading marketing teams for Amdocs, Oracle and currently Huawei.
Gordon started his career in international IT services as a graduate systems engineer with EDS.
An experienced, international business leader, Liliana has been leading transformational growth across brands and portfolios to drive step changes in business results for over 20 years. She is a leading expert on innovation, communication and business strategy within the FMCG and luxury industries, working with top blue-chip companies: Unilever, Tata, on world-class brands and portfolios. Her sector experience covers Consumer Goods, Personal Care, Home Care, Foods, Refreshments and Luxury, as well as driving disruptive innovations projects. She holds a Master’s in Marketing & Communications and an Executive MBA.
With extensive marketing and leadership experience gained across multi-category, multi-brand, and multi-cultures, Liliana has a track record of shaping and unlocking opportunities, accelerating and leading incredible business growth with her trademark energy, drive and possibility mind-set. She is passionate about inspiring possibility: growth for people and business.
Florian Bonnet is a Head of Product at Zizoo,Named one of Forbes’ top ‘Travel Tech Startups Taking Europe by Storm’. Zizoo is bringing boat holidays to the mass market, offering over 23,000 boat experience products across 500+ destinations worldwide. In his position he is responsible for all the Digital Product and Data activities. Prior to that, he held several positions at HelloFresh, the leading meal kit company and global provider of fresh food at home, where he led the Conversion Tribe as a Sr. Director of Product and the Global CRM Team. Florian has a PhD in theoretical physics and practiced research for 6 years across Europe before joining the Paris office of The Boston Consulting Group as a strategy consultant, and then joining Jumia, Africa's No.1 Online Shopping Mall and 1st technology unicorn as Lead Customer Intelligence & Data Science