David M. Raab is founder and CEO of the Customer Data Platform Institute www.cdpinstitute.org, a vendor-neutral organization which educates marketers and technologists about customer data management. Mr. Raab named the Customer Data Platform category in 2013. As Principal at Raab Associates, Inc., he has been helping marketers to understand, find and deploy appropriate technologies since 1987. Typical projects include marketing process analysis, architecture planning, needs definition, and vendor selection. Mr. Raab also consults with industry vendors on product and business strategy.
Mr. Raab regularly speaks and teaches at conferences around the world. He has published hundreds of articles on marketing technology and is author of Marketing Performance Measurement Toolkit (Racom Books, 2009). Additional research appears regularly on his blog http://customerexperiencematrix.blogspot.com. He holds a bachelor's degree from Columbia University and MBA from the Harvard Business School. Prior to Raab Associates, he held senior marketing positions in the publishing and continuity industry.
Hamish is VP of Engineering for Data Science at digital consumer intelligence company Brandwatch. His broad experience in engineering, research, and business management supports his passion for aligning the various product stakeholders. His personal mission is to build powerful yet accessible tools for the robust analysis of social data. Previously, Hamish was a founding member of the CASM Consulting; developing technology in social media analysis and natural language processing. CASM (Centre for Analysis of Social Media) was formed from staff and graduate students of the University of Sussex Text Analytics Lab. Hamish holds a BSc in Computing and Artificial Intelligence from the University of Sussex
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As Chief Data Officer at Farfetch KK is responsible for defining the data vision and strategy to implement our agenda in this crucial area. Leading the charge on “democratising data” by providing reliable information to all stakeholders, KK runs a Central Data organisation to support all parts of Farfetch with Data Science, Business Intelligence and Analytics tools, technologies and skills. A Silicon Valley veteran, KK has been a visionary data leader in multiple companies around the world. Most recently, he led all central data efforts from AI to BI in his role as VP of Data Solutions at Zalando in Berlin, Germany. Before this, he was the VP for Big Data at Ericsson in San Jose, California. Having built several start-ups and innovative organisations in larger companies, KK brings a unique perspective of business, technology and data expertise to his role at Farfetch.
Claire Feeney serves as Director at OneTrust PreferenceChoice — part of the #1 most widely used privacy, security and marketing user experience technology platform. In her role, Feeney is responsible for driving the development and delivery of OneTrust’s consent and preference management product as well as driving the refinement of the toolset and offerings. She works with marketers to centralize their user consent and preference management; comply with 100s of global data privacy regulations, including the GDPR and CCPA; and to drive engaging user experiences while promoting transparency as a key part of branding. Prior to OneTrust PreferenceChoice, Feeney led many strategic projects as a product marketer at VMware and has been responsible for pricing and packaging strategy, key technology partnerships, and digital properties and content. Claire earned a bachelor’s degree in business from the University of Georgia.
With a fascination for marketing technology and everything related to it, Andreas is always on the lookout for new techniques that help refresh marketing and changing business models. As the gamification expert at LeadFamly, Andreas helps companies create high-performing campaigns that deliver quality leads, and activate and engage the target audience across many different countries.
Abdul Hamid currently leads Transformation Services for the Oracle CX Consulting Centre of Excellence in EMEA. Oracle’s CX Transformation Services address strategic gaps and help customers adjust their processes, systems, and organisational structures to be successful in the era of integrated customer experience.
Formerly a Digital Marketing Director for an Oracle CX Customer, Abdul Hamid joined Oracle in 2014 and has provided strategic guidance to over two hundred organizations since then. With over seventeen years of experience, Abdul Hamid has held several senior roles in a variety of organizations including Gartner, the world's leading information technology research and advisory company.
Chris Forrester is Chief Revenue Officer for The Telegraph responsible for all Advertising, Partnership and Commerce revenues. Chris joined The Telegraph in October 2017 with over 20 years’ experience from some of the industry's biggest brands, most recently as Spotify UK Manager, and a four year stint at Primesight, where he first held the position of Commercial Director. He later became Managing Director, and created a culture of success positioning the business as a thought leader and becoming renowned in the UK media market.
Steven Goddard is responsible for driving the Dell Technologies Go-to-Market for Focused Accounts across EMEA. In his role, Steve meets with analysts, academics, authors and over 100 IT and Business executives each year to gain an understanding of what is happening in the IT and business ecosystem to calculate what strategic guidance and technology expertise customers require to transform their business.
In 2019, Steve was named as one of Europe’s most impactful B2B Marketing Leaders and has drawn praise from luminaries like Geoffrey A. Moore. Key to Steve’s success is taking extremely complicated topics or challenges and turning them into simple, compelling, business driven issues that drive a related outcome. As a result of his efforts organisations are able to defend core markets from attack whilst making inroads into competitive positions to exploit adjacent market opportunities whilst improving customer experience and satisfaction.
Paul Santilli is a 23 year veteran of (HPE) and currently leads the HPE Worldwide (WW) Industry Intelligence & Strategy Organization for the Original Equipment Manufacturer (OEM) Solutions Business. He is a recognized thought leader in Data Analytics Modeling around Industry Intelligence, Insights and Strategy, and chairs HPE OEM Executive Customer Councils and Industry Advisory Boards globally. Paul also serves as Chairman of the Strategic Competitive Intelligence Professionals (SCIP) Board of Directors Executive Committee and is active in several advisory roles to industry conferences and forums. Paul presents worldwide on Intelligence, Innovation, and Strategy in keynote and executive audiences, and has published numerous papers in industry and academic journals related to Intelligence Modeling, Innovation, Disruption, and Strategy. Prior to HPE, Paul contributed 10 years at Apple Computer in various leadership roles around Quality, Operations and Product Development
An experienced, international business leader, Liliana has been leading transformational growth across brands and portfolios to drive step changes in business results for over 20 years. She is a leading expert on innovation, communication and business strategy within the FMCG and luxury industries, working with top blue-chip companies: Unilever, Tata, on world-class brands and portfolios. Her sector experience covers Consumer Goods, Personal Care, Home Care, Foods, Refreshments and Luxury, as well as driving disruptive innovations projects. She holds a Master’s in Marketing & Communications and an Executive MBA.
With extensive marketing and leadership experience gained across multi-category, multi-brand, and multi-cultures, Liliana has a track record of shaping and unlocking opportunities, accelerating and leading incredible business growth with her trademark energy, drive and possibility mind-set. She is passionate about inspiring possibility: growth for people and business.
Florian Bonnet is a Head of Product at Zizoo,Named one of Forbes’ top ‘Travel Tech Startups Taking Europe by Storm’. Zizoo is bringing boat holidays to the mass market, offering over 23,000 boat experience products across 500+ destinations worldwide. In his position he is responsible for all the Digital Product and Data activities. Prior to that, he held several positions at HelloFresh, the leading meal kit company and global provider of fresh food at home, where he led the Conversion Tribe as a Sr. Director of Product and the Global CRM Team. Florian has a PhD in theoretical physics and practiced research for 6 years across Europe before joining the Paris office of The Boston Consulting Group as a strategy consultant, and then joining Jumia, Africa's No.1 Online Shopping Mall and 1st technology unicorn as Lead Customer Intelligence & Data Science
I’m an engineer by education and marketer by heart, which combined with 10 years of experience in a global corporation gives a pretty good understanding why marketing is a hot potato in B2B companies. Due to long sales cycles and complex deals, the contribution of sales to the deal is much more significant than marketing. This being said, the impact of marketing is not zero. In order for marketing to have the mandate and the budget to deliver, it must be able to show the quantifiable impact to revenue. There is no way to do this without data, and we all must accept that.
Monique Elliott brings 20 years of global experience in marketing, sales, commercial operations and digital customer experience across several industries. Monique Elliott is SVP Global Marketing at Schneider Electric Industrial Automation based in Boston, Massachusetts. In this role, Monique is responsible for all areas of marketing including demand generation, value proposition development, digital customer experience, communications, and segment marketing. Prior to joining Schneider Electric, Monique was Global Head of Customer Experience Marketing at ABB Electrification Products based in Zurich, Switzerland. Monique joined ABB through the acquisition of GE Industrial Solutions where she was the Chief Marketing Officer. Monique spent 15 years with GE holding various roles in marketing, sales and commercial excellence including the Global Head of Digital Commerce at GE Power, Chief Marketing Officer for GE Vendor Finance, VP Strategic Marketing at GE Capital Americas and Managing Director for the GE Commercial Finance Inside Sales Center in St. Louis, Missouri. Prior to joining GE, Monique led a sales operations center for the software industry in the California Bay Area. Monique has an M.B.A. degree from Northeastern University and a B.A. degree in liberal arts with a concentration in business management from California State University.
Nik is a digital native and an accomplished B2B and B2C digital professional with over two decades of experience. He brings a robust background in strategic technology, customer experience and digital business building. He owns the digital agenda, pivoting businesses, managing large initiatives and teams across Digital Product Development, Analytics, Marketing and Technology, focused on business strategy, accelerating business growth and delivering digital business impact at scale. His portfolio covers global roles spanning start-ups and top digital agencies while based in Silicon Valley (managing Wells Fargo, BlackRock, Intel) before returning to Singapore to drive digital agendas for large Fortune 500 corporate organizations, such as, Dell EMC and Aviva Financial Services. Nik is also a key point of contact for digital and innovation initiatives, a trusted advisor both internal and external business panels
Akash Mehta is British entrepreneur and influencer. Mehta graduated from Imperial College London in Engineering and previously worked at Burberry, Estée Lauder Companies and Dior. Currently, Akash is the founder of Fable and Mane, an Ayurvedic inspired hair wellness brand, and his own conscious digital agency, Akash Agency. Recently, Akash was placed on Forbes’ ’30 under 30’ list in Media & Marketing and has been sharing his marketing expertise at some of the largest conferences and universities around the world including a TEDx. He is also a Global Guardian for UNICEF and co-founder of The Fable Fund.
Mie has worked with both startup and corporate business. Her experience includes c-level and trusted advisor within B2C and B2B sales and marketing. She worked for several leading brands like Just Eat, Carlsberg and now Mono Solutions. She operates with an innovative and digital mindset and is specialized within customer experience as a growth strategy and content marketing as a strategic growth accelerator.
Denis Rothman graduated from Sorbonne University and Paris-Diderot University, writing one of the very first word2matrix embedding solutions. He began his career authoring one of the first AI cognitive natural language processing (NLP)chatbots applied as a language teacher for Moët et Chandon and other companies. He authored an AI resource optimizer for IBM and apparel producers. He then authored an advanced planning and scheduling (APS) solution used worldwide. Denis is the author of Artificial Intelligence by Example, 2nd Edition(2020), and Explainable AI(2020).
Tomas Seliokas is an Industry Consultant at SimilarWeb, specializing in the agency & management consulting sectors. He works with companies all over the globe, helping them use our online competitive intelligence solution to make better-informed business decisions.
Perri Robinson is a commercially driven marketer with almost a decade of experience supporting global brands with PR, social media and marketing strategies. Having worked both in-house and agency side, Perri has a strong understanding of translating business objectives into ROI and her speciality lies in developing, implementing and managing programmes that optimise customer journey touch points and drive marketing revenue.”
Founder & CEO of Tabris AI, a pioneer in the Sustainable Data Advertising, driving digital marketing performance without relying on Cookies, Audiences or People Identities. Driven by a passion for Algorithms, Artificial Intelligence and Machine Learning, that he engineered at M&C Saatchi, Allianz Global Life, and Discovery Media among others to deliver performance increases over all digital marketing aspects.Founder & CEO of Tabris AI, a pioneer in the Sustainable Data Advertising, driving digital marketing performance without relying on Cookies, Audiences or People Identities. Driven by a passion for Algorithms, Artificial Intelligence and Machine Learning, that he engineered at M&C Saatchi, Allianz Global Life, and Discovery Media among others to deliver performance increases over all digital marketing aspects.
