Shailendra Singh (Shelly) is Chief Operating Officer of MnM and a member of its board. He focuses on global sales and client services functions, as well as commercial optimization at MarketsandMarkets. He has years of expe¬rience in global delivery and outsourcing sector in the IT/ Consulting/Analytics/Big Data sectors. Prior to MnM, he was leading the global sales, client services and commercial ef¬fectiveness functions for Mu Sigma, a unicorn company and a leading global provider of Decision Sciences and Big Data analytics solutions.
Steven Goddard is responsible for driving the Dell Technologies Go-to-Market for Focused Accounts across EMEA. In his role, Steve meets with analysts, academics, authors and over 100 IT and Business executives each year to gain an understanding of what is happening in the IT and business ecosystem to calculate what strategic guidance and technology expertise customers require to transform their business.
In 2019, Steve was named as one of Europe’s most impactful B2B Marketing Leaders and has drawn praise from luminaries like Geoffrey A. Moore. Key to Steve’s success is taking extremely complicated topics or challenges and turning them into simple, compelling, business driven issues that drive a related outcome. As a result of his efforts organisations are able to defend core markets from attack whilst making inroads into competitive positions to exploit adjacent market opportunities whilst improving customer experience and satisfaction.
Alice Clarke leads the Marketing in EMEA for Apigee the enterprise API Management solution of Google Cloud. Business leader with +15 years of experience developing go-to-market strategies to drive revenue growth for brands like Google, Microsoft, Nokia and Sainsbury’s.
Craig Mailey is currently Chief Marketing and Strategy Officer for the UK business of Atlanta based Cox Automotive Inc the world’s largest automotive services company, with operations in 28 countries and many well-known brands including Manheim, Modix, KBB and NextGear. In an industry which is changing fast Cox Automotive is at the forefront of these changes.
Craig has a 30-year career across a variety of sectors within the automotive industry in operational, marketing and strategy roles including 5 years spent working in Cox’s International business. Craig has an MBA from Warwick University
Quique is a Director of Consumer Business Unit in Vodafone Czech Republic. He joined Vodafone in 2006 and has held a number of commercial roles in both Spain and Group. In 2015, he was appointed Head of Marketing Strategy and Propositions in Group Commercial where he has led the acceleration of digital marketing, supported the roll out of segment marketing across local markets and helped to define and implement global marketing and pricing strategies.
Quique graduated from Information Science and Law and went on to receive an MBA. He’s lived in Madrid, London, Düsseldorf and recently added Prague to the list. He is married and has a two little sons Max and Alex. His passions are cinema, literature, music and opera. He also used to be a boxer and is an avid footballer.
Vice President of Marketing and Global Accounts for Castrol, A. S. Ramchander (Ram) leads a team of talented marketing professionals around the world. Reporting directly to the Chief Operating Officer of Castrol, Ram leads the marketing function in one of the most profitable sales and marketing businesses in BP’s downstream portfolio. He also heads the Global Account Management Team and is responsible for the Innovation and Customer Experience agendas for Castrol. He is a member of the Global Brand Forum at BP Group, the BP Downstream Digital Advisory Board and co-chair of the BP Downstream Customer Focus Programme.
Ram has over three decades of experience in managing a diverse portfolio of products and has experience in marketing, P&L management, business leadership, strategy and sales. He represents Castrol Ltd and BP on several statutory and advisory boards of BP’s joint venture and investment companies.
Paul Santilli is a 23 year veteran of Hewlett Packard Enterprise (HPE) and currently leads the HPE Worldwide (WW) Industry Intelligence & Strategy Organization for the Original Equipment Manufacturer (OEM) Solutions Business. He is a recognized thought leader in Data Analytics Modeling around Industry Intelligence, Insights and Strategy, and chairs HPE OEM Executive Customer Councils and Industry Advisory Boards globally. Paul also serves as Chairman of the Strategic Competitive Intelligence Professionals (SCIP) Board of Directors Executive Committee and is active in several advisory roles to industry conferences and forums. Paul presents worldwide on Intelligence, Innovation, and Strategy in keynote and executive audiences, and has published numerous papers in industry and academic journals related to Intelligence Modeling, Innovation, Disruption, and Strategy. Prior to HPE, Paul contributed 10 years at Apple Computer in various leadership roles around Quality, Operations and Product Development
Roberto Blanco is Global CRO Specialist at Banco Santander. He is responsible for the markets of Mexico, Portugal and Spain. He has previously worked in different advertising agencies such as Ogilvy & Mather, where he was responsible for transformation and digital development; Hadoq, where he was Director of Marketing and Customer Services, and in Sumate, account executive.
He is also member of the Marketing Association of Spain and collaborating professor at ESDEN Business School.
Gordon Rawling brings 20 years of international hi-tech software and services marketing experience to his passion of understanding and connecting the business needs of customers to innovative technology solutions.
Enthused by the amazing capabilities marketing has today to truly combine marketing art and digital science. Respected industry spokesperson, keynote presenter and host. Global B2B marketing experience across the marketing mix, working successfully in diverse organizations and cultures including time spent leading marketing teams for Amdocs, Oracle and currently Huawei.
Gordon started his career in international IT services as a graduate systems engineer with EDS.
An experienced, international business leader, Liliana has been leading transformational growth across brands and portfolios to drive step changes in business results for over 20 years. She is a leading expert on innovation, communication and business strategy within the FMCG and luxury industries, working with top blue-chip companies: Unilever, Tata, on world-class brands and portfolios. Her sector experience covers Consumer Goods, Personal Care, Home Care, Foods, Refreshments and Luxury, as well as driving disruptive innovations projects. She holds a Master’s in Marketing & Communications and an Executive MBA.
With extensive marketing and leadership experience gained across multi-category, multi-brand, and multi-cultures, Liliana has a track record of shaping and unlocking opportunities, accelerating and leading incredible business growth with her trademark energy, drive and possibility mind-set. She is passionate about inspiring possibility: growth for people and business.
With thirty years’ experience at the heart of design and innovation in the healthcare and FMCG sectors spanning Design Business Association, Novartis Consumer Health, Reckitt Benckiser and Pure Realisation, which he founded, Andrew joined GlaxoSmithKline in 2011.
As vice president of design and innovation, Andrew has continued to push the boundaries of perception of design across 146+ markets for 25+ global brands, including Panadol, Sensodyne, Theraflu, Flonase. Andrew’s mission at GSK is to embed world class design thinking and culture across all customer touchpoints.
His experience encompasses product development, R&D, brand management, and design management and innovation, as well as packaging technology innovation for which he receive an MSc from Brunel University in 2000.
Andrew is passionate believer in holistic customer experiences that are brought to life through bringing together world class design and fearless innovation, which has brought industry-wide recognition through receiving Design Management Europe, Transform, Effie, Design Effectiveness awards.
Saul is the Head of CRM at Dixon’s Carphone – UK’s largest electronical retailer. He has a strong background as a senior commercial marketer with over 15 years of international experience across private aviation, luxury hotels, airlines and retail. A truly data-driven innovator in customer experience with an extensive background in multi-million pound digital transformations throughout Product Development, Analytics, Customer Relationship Management and Loyalty.
He led Virgin Holidays on a revolutionary journey towards a customer centric growth strategy, including digital product adoption, customer experience redesign, business process change and overhaul of their entire communications strategy. Saul was part of the Virgin management team that managed to increase profits four-fold, all whilst hitting record numbers of NPS and increasing customer experience scores by 25%.
Melissa Weston is an experienced marketing lead with a demonstrated history of working in the fashion and advertising industry. She has a strong agency pedigree with large global clients. Having worked internationally in India, China, Spain and UK, she now leads the marketing for UK and Ireland at Zalando based in Berlin, Germany. Chosen for a 35 under 30 storytelling course by Cannes Festival of Creativity and selected as one of the The Drum's Future 50, she has been identified as a new generation of global marketers
For 20 years, Andy has facilitated the delivery of market-leading, customer-centric technologies from innovative software and data solutions organizations.
Initially working in the area of supply chain management, Andy recognised that the relationship between people, places and things presented the real challenges for forward thinking companies, and as a result moved into Customer Intelligence and Retail Location Analytics.
Retail is a passion, and truly in his blood, having grown up surrounded by a successful family business and knowing that the customer must be at the heart of every business decision.
Now Andy leads the Retail Marketing organisation at Pitney Bowes and spends much of his time working with retailers to identify and solve the challenges of today’s rapidly changing consumer marketplace.